Client: The party requesting Tuition. This is assumed to be the individual who initially contacts ActivStudy unless otherwise stated
Lesson: A period of time during which the Instructor promises to engage in Tuition for the Client, for which the Client promises to pay the Instructor.
Tuition: Any service supplied by an Instructor which has been requested by the Client. Tuition Fee: Amount charged for Tuition during a lesson.
Instructor: The party offering Tuition for which payment is expected in return.
If you, the Client, request Tuition with an Instructor introduced to you by ActivStudy then you agree to abide by the Terms and Conditions stated below:
ActivStudy provides introductions of Instructors to Clients and vice versa; ActivStudy is an agent for the Instructor. It also collects fees from the Client on behalf of the Instructor together with its own fee relating to its administration and introduction commission. The hourly rate for tuition includes the instructor’s fees and ActivStudy’s own fee.
The Client has to buy minimum 10 hours tuitions. Each hour amounts one voucher. At the end of each lesson, the Client shall pay the Instructor with the vouchers according to the number of tuitions hours.
If the Client cancels an arranged Lesson less than 24 hours before the Lesson is due to begin, for a reason other than an accident or an emergency, then the Client shall be obliged to pay a cancellation fee amounting to entire of that canceled Lessons.
If at the end of the first Lesson (and only the first Lesson), the Client is not satisfied with the Instructor, ActivStudy will pay back the rate of the Lesson and we will offer to the Client a supplying teacher according to the following procedure.
The Client has to email ActivStudy, within the 48 hours after the first Lesson and indicates the reasons why he is dissatisfied.
After the deadline of 48 hours, ActivStudy won’t reimburse the Client or offer the services of another teacher.
a. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
b. United Arab of Emirates is our country of domicile.
c. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
d. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
e. The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
a. Delivery/Shipment Policy:
- ActivStudy will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
- Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
b. Refund & Cancellation
Refunds will be done only through the Original Mode of Payment